Time and Old Ladies

My job has segued into having some customer interaction, and I feel like I wasted the last two days trying vainly to help fightin'-mad old ladies who were too confused to fight their way out of a paper bag. I didn't need to spend so much time with them, but I felt so badly for them, having had the same feeling of baffled impotence and knowing that old-lady-ship is in my future, too. One old lady owned four standard dachshunds, so she was also worth the extra effort. Just so long as I don't get in trouble for wasting time.